What if I need my pre-order product to ship with an Express shipping service? Your pre-order product will then ship separately once available using our Standard UK or International shipping services.
If your order contains other in stock items alongside your pre-order product, we will ship all in stock items immediately. What if I order other products alongside my pre-order product(s)? They are still subject to the estimated dispatch date displayed on the product page but will be dispatched using your chosen shipping method once stock is available. This gold plated vermeil silver triple black onyx ring is part of Astley Clarkes Stilla collection - a vibrant range of collectable gems and sleek. What happens if I place a pre-order with an Express delivery service?Īny pre-orders placed with an Express shipping method (UK or International) can not be dispatched immediately. Please email our Customer Care team if you'd like to cancel your pre-order. It's possible to cancel your pre-order if it has not yet shipped. Please check the product page for updates to the estimated dispatch date or email our Customer Care team for an update. The estimated dispatch date for a pre-order product will be displayed on the product page. By placing a pre-order you are effectively reserving the product to ensure you receive it as soon as it is available. If a product is on pre-order it means our stock is currently in production. You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.A pre-order means you are purchasing a product that isn't available to ship immediately.
You can learn more about Seel Return Assurance and the Seel Return Assurance policy and return process here. If Seel Return Assurance is not purchased for eligible items in your order, then your order is subject to the standard return policy. You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund for eligible items. Any returns without its original packaging in mint condition will result in a $50 charge. After 30 days, all sales are final.Īll returns must be received unaltered, unworn, and in the original condition with its original packaging. We kindly remind you that if for any reason you are not satisfied with the products purchased on our website, you may request a return within 30 days from delivery of the items. Should you wish to make a return or exchange by mail, please contact us by email at or phone on (947) 218 7827 to make arrangements. Please contact our staff at or (947) 218 7827. Custom and engraved items are considered final sale and non-refundable.Īll refunds will be issued in the original form of payment within 14 days from the date the return is received. All returns must be received unaltered, unworn, and in the original condition with its original packaging. For international returns, return shipping and insurance are the responsibility of the customer.
#Black onyx silver ring free
We offer free shipping on all orders within the United States. Online purchases can only be returned online.
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